Kaizenberg Labs (OPC) Private Limited ("Company", "we", "our", "us") aims to ensure customer satisfaction with our products and services. This policy outlines the terms for returns and refunds.
Return Policy
- Eligibility: Products must be returned within [number] days of purchase. To be eligible for a return, the product must be unused and in the same condition that you received it.
- Non-Returnable Items: Certain items, such as downloadable software, e-books, and custom-developed software, cannot be returned.
- Process: To initiate a return, please contact our support team at [Email Address]. Provide your order number and reason for return.
Refund Policy
- Eligibility: Refunds are available for eligible returns within [number] days of purchase.
- Process: Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original method of payment within [number] days.
- Non-Refundable Services: Consulting services, training sessions, and workshops are non-refundable once delivered.